e-Motor How does it work

Koo Agency

HOW DOES IT WORK?

Step 1
Vehicle owners can renew their motor insurance and ROAD TAX with Koo Agency as one of the

authorised e-motor insurance provider that is linked-up to JPJ via our principal insurer's ICT network. To renew, just contact us by calling or SMS 012-6597262, or simply email us as below. We will then make the necessary arrangement.

Step 2
Once the vehicle owner confirmed and made the necessary payment by cash, online transfer or cash bank-in (KOO AGENCY MAYBANK Account No.: 5123-611-44-193 or ALLIANCE BANK Account No.: 1211-800-1000-4155). Koo Agency will then send via online the e-Cover Note to JPJ. Note: All motor insurance coverage is on a 'Cash-before-Cover' basis as directed by Bank Negara Malaysia.

Step 3
JPJ will verify the e-Cover Note (e.g. Vehicle Registration No., NRIC No. or Company Registration No., Engine & Chassis no.) and return a confirmation to Koo Agency and policyholder will be notified.

Step 4
If the confirmation status is "OK", we will proceed to RENEW THE ROAD TAX via online (VEHICLE REGISTRATION CARD IS NOT REQUIRED) if this service is required and your road tax will be arranged to be delivered to your preferred address (Note: Road Tax renewal and delivery service is chargeable). IF renewal of road tax service is NOT required, then the vehicle owner can proceed with the Original Registration Card to renew their road tax at the nearest JPJ office or any participating Post Office. If original registration card is with the finance company, then proceed to finance company for road tax renewal.

Caution:

Vehicle owners are advised to be wary when purchasing insurance from illegal insurance agents who preys on innocent victims. Without a link to JPJ via the insurance companies they represent, illegal insurance agents cannot send e-Cover Note to JPJ and hence, the renewal of road tax will not be permitted without the record of e-Cover Note in JPJ's system.